DELIVERY & RETURNS

STANDARD DELIVERY POLICY

7-20 working days delivery worldwide.

COVID-19 Update

You may expect a delay in delivery because all worldwide postal services are currently experiencing unprecedented delays. Delivery depots across the globe had been hit by Covid-19, which was also hampering efforts to deliver parcels.

Standard 5-8 day service now takes approx. 10-40 working days.


  
DELIVERY CHARGES

International via Anpost
Economy postage without tracking number.

At the moment we can ship only to these destinations:

Albania, Australia, Austria, Bahrain, Belarus, Belgium, Brazil, Bulgaria, Canada, Channel Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Ghana, Gibraltar, Greenland, Greece, Hungary, Hong Kong, Iceland, India, Israel, Italy, Japan, Kazakhstan, Kenya, Latvia, Lithuania, Luxembourg, Malawi, Malaysia, Malta, New Zealand, Netherlands, Nigeria, Norway, Poland, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Turkey, UAE, Ukraine, United Kingdom, USA, Zambia, Zimbabwe

International via Anpost with a tracking option:
If you would like us to provide a shipping quote, please email us at empiii@gmail.com with a list of the product(s) you are interested in and your full shipping address. We will reply within 24 hours Monday through Friday with your shipping quote!

Countries none on the list and International courier

If you would like us to provide a shipping quote, please email us at empiii@gmail.com with a list of the product(s) you are interested in and your full shipping address. We will reply within 24 hours Monday through Friday with your shipping quote!


RETURNS

We are not accepted refunds on any food products with expiration less than six months of any item purchased from www.irishonlinesupermarket.com

We reserve the right to charge a returns handling fee

All goods must be unused, in a saleable condition and in their original packaging

Please notify us within 14 days should you wish to return any item(s) we have supplied. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount.

We will credit the card or account we have on file for you


BACKORDERS

 Any item that is out of stock when ordered will be placed on backorder; you will be notified by e-mail of the expected delivery date.

Should we receive no response from our e-mail we will assume that you wish to accept the goods on the date as specified.

If the delivery date is unacceptable please respond to our e-mail and we will cancel the backorder and either credit your credit card or, if you are an account customer, you will not be invoiced.