Terms & Conditions
Terms & Conditions of Sale
These Terms govern the sale by IRISH ONLINE SUPERMARKET to you of Products for which you place an order that is accepted by us. Note that our catalogues and websites are intended for business users only, and we reserve the right to refuse service and cancel orders to non-business customers. No other terms and conditions shall apply. Your acceptance of the Products shall be deemed to constitute acceptance of these Terms.
You can order anytime at www.IRISHONLINESUPERMARKET.com or by phone on
IRL: +353 87 622629
Our lines are open Monday to Friday 10am to 5pm GMT
By placing an order you warrant that you are a business user. All orders placed by you are subject to acceptance by IRISH ONLINE SUPERMARKET. IRISH ONLINE SUPERMARKET reserves the right to revise prices, limit quantities, correct errors in its catalogue and refuse orders at its discretion including, without limitation, orders from distributors, dealers and warehouse stores, or orders in a size that are unlikely to be for business purposes.
If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. In the event that you order an item and the price published on the Site is incorrect for any reason, we will contact you upon discovery of the error to let you know the correct price and ask you whether you still wish us to fulfil your order at this price. We shall be under no obligation to fulfil an order for a product which was advertised at an incorrect price. Should we have fulfilled the order before discovering the error, we reserve the right to take back the goods and refund you the purchase price or charge you the correct amount.
Except as may otherwise be permitted by applicable law, you may not cancel an order which IRISH ONLINE SUPERMARKET has accepted without the agreement in writing of IRISH ONLINE SUPERMARKET, which requirement may be waived by IRISH ONLINE SUPERMARKET from time to time in its sole discretion. Prices are final (subject to government alterations). Ownership and title remains with IRISH ONLINE SUPERMARKET until full payment for products has been received.
Because we know how important it is to get the supplies you need, we aim (but do not guarantee) to deliver all orders the 20 working days worldwide, although certain destinations may take longer.
Any delay in delivery of the Products shall not give you a right to reject the Products or cancel your order. IRISH ONLINE SUPERMARKET reserves the right to deliver the Products in instalments.
Delivery times are between 8.00 am and 5.00 pm. depend on local post/courier services.
(You should expect delays in delivery due to the Covid-19 outbreak and post services delays due to Social Distancing.)
If your order is not arrived within 20 working days.
We would suggest speaking with your neighbors, or any household members who may have received your mail. We also would ask that you check your front porch or any surrounding areas where the package may have been possibly left. The next best option would be to call your local post office or speak to your regular postman mail carrier, whom may remember where the package was delivered.
If at that point the item still has not been located, please let us know in order to help you out further with this issue.
We appreciate you, and your timely response with this issue, & are here to support getting this issue resolved.
For further information on carriage costs or delivery timescales, please contact Customer Services on
IRL: +353 87 622629
We are not accepted refunds on any food products with expiration less than six months of any item purchased from www.irishonlinesupermarket.com
We reserve the right to charge a returns handling fee.
All goods must be unused, in a saleable condition and in their original packaging
Please notify us within 14 days should you wish to return any item(s) we have supplied. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount.
We will credit the card or account we have on file for you
Damaged, Missing or Faulty Items
If any items are damaged or missing from your order, please contact us within 24 hours of your delivery on
IRL: +353 87 622629
Or email: empiii<at>gmail.com
We will the investigate your claim and if acceptable, either directly replace the item or issue a credit
Nothing in these Terms shall exclude or limit IRISH ONLINE SUPERMARKET s liability for fraud or for death or personal injury caused by its negligence or any other liability to the extent that the same may not be excluded or limited as a matter of law. Without prejudice to the previous sentence, IRISH ONLINE SUPERMARKET shall not be liable for any loss of income or profits or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by the negligence of IRISH ONLINE SUPERMARKET, its breach or non-performance or any of its obligations under these Terms or otherwise. These Terms set out the full extent of IRISH ONLINE SUPERMARKET s obligations and liabilities in respect of the sale of the Products. In particular there are no conditions, warranties or other terms, expressed or implied, as to satisfactory quality, fitness for a particular purpose or of any other kind whatsoever, that are binding on IRISH ONLINE SUPERMARKET except as specifically stated in these Terms. Any condition, warranty or other term concerning the sale of the Products, which might otherwise be implied into or incorporated within these Terms, whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law. If you are a consumer the exclusion of terms implied by law will not apply to you.
IRISH ONLINE SUPERMARKET shall not be liable to you for any loss or damage which you might suffer arising from IRISH ONLINE SUPERMARKET s delay in fulfilling or failure to fulfil any of its obligations under these Terms to the extent that such delay or failure is caused by any circumstance beyond IRISH ONLINE SUPERMARKET s reasonable control. If due to such circumstances or events IRISH ONLINE SUPERMARKET has insufficient stocks to meet all its orders, IRISH ONLINE SUPERMARKET may apportion available stocks between its customers at its sole discretion. These Terms and any terms appearing on any order form to which these Terms apply constitute the entire agreement between you and IRISH ONLINE SUPERMARKET relating to the Products. The failure of IRISH ONLINE SUPERMARKET or you to enforce any of these Terms does not constitute a waiver of that term and shall in no way affect the right later to enforce the term. The invalidity or unenforceability of any clause of these Terms shall not adversely affect the validity or enforceability of the remaining provisions. No amendment, variation or addition to these Terms shall be binding unless agreed to in writing by an authorised representative of IRISH ONLINE SUPERMARKET. IRISH ONLINE SUPERMARKET may transfer any contract with you concluded on these Terms or any of its rights or obligations under any such contract. These Terms will be construed in accordance with the laws of The Republic of Ireland and any disputes shall be settled by the Irish courts.
" IRISH ONLINE SUPERMARKET " means IRISH ONLINE SUPERMARKET, whose head office is at 102 Cluain Glas, Thurles, Co Tipperary, E41V2Y8, Ireland.
Co. No. 657129
"Terms" means these terms and conditions of sale. "Products" means any products listed in this catalogue for which you place an order which is accepted by IRISH ONLINE SUPERMARKET. "You" means you, the customer.